100% Satisfaction Guaranteed!
Shop with confidence at Sheepskin Outlet. Your complete satisfaction is our number one goal. If, for any reason, you are not 100% satisfied with your purchase, just return the item within 60 days from the date it was shipped for an exchange or refund. (Sorry, shipping and handling charges are not refundable.)
If you have questions about an existing order, placing a new order, or just general product information, you can e-mail us at seatcovers@sbcglobal.net or call us toll free at 1 (800) 707-7072 Our Customer Service Representatives will be happy to answer any questions you may have.
Image & Typographical Errors
We check our information very carefully before updating our web site; however, an occasional error may occur. Therefore, we reserve the right to correct any inaccurate information including pricing without notice
Customer Service Operating Hours (P.S.T.)
Monday through Friday 9:30am – 5:00pm
Saturday 10:00am – 5:00pm
To facilitate a prompt reply to your e-mail,
please provide the following information:
- Your Name
- Order # (if applicable)
How would you like us to respond?
- If by e-mail, please include your e-mail address.
- If by fax or phone call, please provide us with a telephone number.
Company Address
Sheepskin Outlet
5020 Soquel DR
Soquel Ca 95073
USA
To Place an Order
Phone: 800-707-7072
Fax: 702-543-5815
Postal Mail:
Sheepskin Outlet
5020 Soquel DR
Soquel Ca 95073
USA
Delivery
We ship most orders within 48 hours, and will notify you promptly of any backorders. Certain products are shipped directly from our suppliers. These suppliers will ship most orders within one week.
If for any reason you are not completely satisfied with your purchase from Sheepskin Outlet, simply return it within 60 days of receipt (except for wool mattress covers you have only 30 days) for a prompt and friendly refund or exchange.
If you should need to return or exchange any item(s) please read below
- Please call or email for a return authorization number before returning the product.
- Item(s) being returned must be in manufacturer’s original carton, if applicable.
- When shipping merchandise back, please wrap the item(s) in a sturdy box and secure with strong tape. For your protection, insure it for its value.
- Refunds will be issued within 30 day of receiving the product.
- Our return address is:
Sheepskin Outlet
5020 Soquel DR
Soquel Ca 95073
USA
- Return the package prepaid. (Sorry, we cannot accept COD’s.)
